Katie Ross

Reporter Katie Ross covers manufacturing, hospitality, and government at the Journal of Business. An outdoor enthusiast and snowboard fanatic, Katie is a recent graduate of Gonzaga University.  

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West Corp. expects to add 50 workers here this year

Company looks to bolster its call center in the Valley
March 13, 2014
Katie Ross
Omaha, Neb.-based call center West Corp, which hired about 200 employees in Spokane last year, is moving forward with a smaller wave of additional hiring, says Mareesa Henderson, divisional director of human resources for the company. Over the next seve
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—Katie Ross

Second Harvest expands facilities to fill big food need

Second Harvest expects Tri-Cities project to boost its capabilities
March 13, 2014
Katie Ross
Second Harvest Food Bank of the Inland Northwest is moving forward with several large projects this year, including a $2.5 million, 26,000-square-foot second-phase expansion of its Pasco, Wash., warehouse facility, says President and CEO Jason Luke Clark.
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—Katie Ross

Bennett House touts respite for senior caregivers

Adult day-care center opens in Coeur d'Alene
February 27, 2014
Katie Ross
Coeur d'Alene businessmen Rick Bennett and George Cunningham have opened an adult day care facility, called Bennett House, to provide caretakers some respite from tending to elderly loved ones. Bennett and Cunningham formed a partnership to open Ben
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Ptera Wireless wins city of Liberty Lake contract

Ptera to upgrade, manage phone, Internet services
February 27, 2014
Katie Ross
The city of Liberty Lake has contracted with Ptera Wireless Inc., the Liberty-Lake based provider of wireless broadband internet and phone services, to upgrade its phone and Internet services, says Steve Wilson, vice president of Ptera. The project bega
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Red Lion Hotels introduces interpretation devices for guests

Mobile service translates 180 different languages
February 27, 2014
Katie Ross
Red Lion Hotels Corp., of Spokane, is piloting a mobile interpretation device at its Anaheim, Calif., property to help bridge the communication gap between hotel staff and international travelers. 'They've been using it for a couple of weeks,” say
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—Katie Ross

AmericanWest Bank grows loans, eyes more acquisitions

Bank extended $1 billion in credit in last two years
February 27, 2014
Katie Ross
Spokane-based financial institution AmericanWest Bank has experienced an organic loan growth rate of about 10 percent a year for the last two years, which is double the industry standard, claims CEO Scott Kisting. The bank also has extended a total of
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Startup aims at reducing waste of medical products

Website is marketplace for users to buy, sell, trade
February 27, 2014
Katie Ross
Spokane startup e-business H-Source LLC, which is promoting its website at www.h-source.com as a marketplace for hospitals and medical providers to buy, sell, and trade medicines and equipment, is pursuing funding to help it to expand the website and attr
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—Katie Ross

Engineering trio launches laboratory automation venture here

Design-manufacturing company tiny, but has global aspirations
February 27, 2014
Katie Ross
Three Spokane engineers have joined to launch a company named Empire Laboratory Automation Systems LLC that will design and manufacture products for the laboratory, biosciences, pharmaceutical, educational, and agricultural industries. For now, the compa
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