Idaho Central Credit Union first entered the Washington market in 2022 when it opened a branch in the former Banner Bank building, at 41 W. Riverside in downtown Spokane.

Since then, four more ICCU branches have opened in Spokane County, with a fifth planned for the South Hill.

The Chubbuck, Idaho-based credit union also has plans for three Tri-Cities, Washington, branches, the Tri-Cities Area Journal of Business reported.

ICCU currently has over 60 branches and over 675,000 members across Idaho, Washington, Oregon, and Arizona.

Nearly 200 of the company’s 2,000 employees are in Spokane and Kootenai counties. In addition to its Eastern Washington presence, ICCU has branches in Coeur d’Alene, Hayden, and Post Falls.

What are your expectations for growth in the coming years?

We expect to continue growing, not only to serve more members but to serve them better. With each new branch, product, and service, we give members opportunities for growth in their own personal finances.

What future plans does the organization have for innovation?

From improving our online banking experience to expanding our Virtual Service Center, where members can video chat securely with a live service agent through their mobile device or desktop, we’re constantly looking for state-of-the-art technology to meet our members where they are. Whether it’s managing finances on the go or getting personalized service in a branch, we’re committed to making banking easier, faster, and more convenient.

Has the organization overcome any obstacles in the past year? If so, what are they are how did you do it?

As fraud continues to rise, we have taken proactive steps to protect our members and their finances. Through enhanced security measures, increased financial education, and advanced technology, we remain committed to staying ahead of the ever-evolving scam attempts.

In what ways does your organization give back to the community?

Community involvement is at the heart of everything we do. We make it a point to show up where it matters most, volunteering over 36,000 hours, donating $800,000 to deserving nonprofits, and providing 1,500 hours of financial education in 2024 alone.